REFUND INFORMATION – 2020
Refunds will begin to be provided immediately to all registered members of the association for boys field lacrosse, and our house league program. We are waiting for provincial direction on our boys & girls box lacrosse rep (travel) seasons, in addition to our girls field program – which has a later start date. Our goal was to return the maximum dollars to our members, recognizing the difficulties and hardships placed upon all of you in the current climate.
The refund will be for 90% of the original registration fee, with a 10% holdback to minimize losses incurred as a result of the cancelled season(s).
If you paid by credit card, the refund will be processed back to the same card. If you paid by etransfer or cheque, we will mail a cheque to you at the address in Sportzsoft. We are planning to provide these refunds during the month of May, 2020. Please allow until May 31, 2020 before enquiring about non-receipt of a refund.
There is a portion of your registration fee to SCMLA ($21 per registration) that is deducted from our account immediately by the OLA to cover a number of items, including OLA Insurance, OLA Magazine, Registration Software and the OLA Registrar. We have no ability to negotiate the applicability of these fees and do not have the ability, nor access, to reimburse them. In addition, there are OLA banking fees to process credit card payments and refunds, on top of SCMLA operational expenses that we continue to cover (website, storage rental, banking fees, insurance).
The 10% holdback is necessary for the SCMLA to remain financial viable and to continue operations for future seasons.
This is not our preferred solution. We are incurring significant operating losses in the payment of the fees mentioned above (even with the holdback). In addition to the fees ($11,000), we have approximately $20,000 in expenses related to the upcoming season that have already been incurred (jerseys, shorts, house league equipment, lacrosse balls, etc.), and we are committed to covering those expenses as well.
We are thankful for your patience during this time, and understanding of any questions you may have. Should you have questions, please view the electronic contact information for our Executive here, and direct any general queries to the President or Vice-President, with specific questions surrounding registration and/or refunds to the Registrar or Treasurer.